Who can host the Usability Testing in Singapore?
Usability Testing
Usability testing is one necessary and critical step of UX research and evaluation. It is used at the beginning of a project to find problems or at the medium term to test your prototype. There are many usability testing tools. We need a usability testing team to execute it. The team is consist of interviewees and interviewers. We all know that interviewees are the potential customers or users of the product, system or service. We can recruit them in many channels. While equally important is how to choose an excellent host from the interviewers.
In the usability testing process, the host will take charge of all aspects, including reception of interviewees, collecting of data, installation of equipments and monitor, explanation to interviewees. After the testing, the host needs to summary the data, lead the team members to look back, and ensure testing towards the established goal successfully. So you can see how important role the host acts as. Here are four kinds of people who are competent for this position.
Human factor expert
Human factor expert is the best candidate to undertake the usability testing task. They are good at some related subjects like psychology and industrial engineering, and are familiar with testing methods and control. Importantly, their solid foundation on information processing and cognitive psychology can help a lot to identify influence factors of usability, and then affect the final execution and design of testing results.
Marketing expert
A marketing expert is bound to take care of both client-oriented and user-oriented. They have excellent interpersonal communication skills, and concern product quality a lot.
Technical coordinate
Technical coordinate includes technical document writer and training expert, they can host the testing successfully. Most of the technical coordinate already acts as user spokerman. Their job requires them to design, write and show helpful materials in the view of users.
External consultant
The last option is to hire an external consultant. Many companies in human factor, industry design, marketing research and usability engineering are already providing usability testing service, including offering their human resource. You can directly find this kind of company to assist you to promote testing work.
Hiring external consulting company can ensure the objectivity of testing. Though many organization has their own human factor expert, they also seek for external consultant support.
USER usability testing service
USER is an experienced UX company in Asia Pacific, apart from UX design, usability testing is one of the most important service of its business. USER might be the only user experience research team in Singapore teamed up with a group of PHD from National University Singapore and Nanyang Technology University. The usability host is an human factor expert with over 10 years experiences.
They have done usability testing for various industries and product, e.g. web, app, e-commerce platform, and smart appliances. USER Experience Researchers uses a variety of methods including: User Survey, Focus Group, User Interview, Observation, Contextual Inquiry. It uses Screen Recording, Screen Sharing, Voice Recording, Webcam Recording, Visualizations of User Behavior.
It is based in Singapore, and has subsidiaries in China, Japan, Philippines and Vietnam. So it is convenient for the usability testing be undertaken online or offline. It can offer local human resource support. Contact USER for Usability Testing Services. Kindly click this link https://www.user.com.sg/5-usability-testing-tools-to-use/ and fill up the contact us form below, we will reply you 24//7 ASAP. Or you can email us at project@user.com.sg, or call us at +65-88621623.
Hope this article will be useful and you can find the suitable people for your usability testing.
see more:
http://user-experience-in-sg.hatenablog.com/entry/2017/12/01/115632
