Top Usability Testing Services in Singapore
To ensure the product is designed user-friendly, usable, findable, useful, desirable, accessible, credible and valuable, organizations need to use usability testing technology to evaluate how easy it is for users to interact with the product.
What is Usability testing good for?
Usability testing is crucial for any company who want to continually enhance their user experience. Usability testing is designed to evaluate how end users will use their product and to determine if they have any issues or bugs with it. Feedbacks from these tests can help development team to obtain a better and reliable understanding and perceptions of their product. Afterwards, the company can analyze the usability testing report and do adjustments to improve user experience and fix the pain points that user may encounter.
Who Needs Usability Testing?
Companies or persons who develop a product with a user interface can benefit from usability testing. The product can be anything, hardware or software, digital applications with the user interface. In the intense competitive market, a user-friendly product will surely help facilitate user visit and customer retention.Usability testing needs may vary throughout the development of a product, and testing methods often evolve alongside the product.
Explorative research is executed early in the product development to assess the effectiveness and usability of a preliminary design or prototype, as well as users’ thought processes and conceptual understanding.
Assessment phase is used midway in product development or as an overall usability test for technology evaluation. Evaluates real-time trials of the technology to determine the satisfaction, effectiveness, and overall usability.
Comparative evaluation is used to compares two or more instructional technology products or designs and distinguishes the strengths and weaknesses of each.
How Usability Testing Works?
There are many different methods of usability testing.
In-person testing involves a user and the observer. The user uses the websites or applications to complete a list of tasks. The observer watches on the user’s side and makes notes.
Remote testing methods don’t need the users and the conductor at the same place. Usually, it can be done via screen share. The users follow the conductor’s steps to complete tasks.
Unmoderated remote usability testing is done in the situation that users and conductor can’t interact with each other. Users send test results to conductor after all tasks are finished on their own.
Obstacles to Usability Testing
Usability testing can be easy or complex. The easiest is to ask your colleagues or experts, the most complex is to conduct a testing meeting. Renting a room, setting up a live scenario, inviting users, the recording devices. The whole process will produce a series of money and time cost. The organizations need have an abundant target. Additionally, usability testing is necessarily a continuous process to update or iterate features and interactions.
Careful consideration needs to be taken when you choose which usability testing method to use. According to the real condition, choose the suitable method or tools.
Learn more about Testing Methods and Services with USER
Improve your user’s experience and your product by making usability testing a priority. USER, who is a leading UX company based in Singapore, offers Usability Testing Services, with experienced human factor and UX experts, professional testing facilities, we can help you find design issues efficiently and effectively, read more about the USER.
