5 Factors to Consider When Choosing a User Experience Company in Singapore

The User Experience Company specializes in innovative user experiences, user interface design, usability, information architecture, information design and interaction design with an emphasis on web, mobile & software applications/products.

USER is one of UX companies based in Singapore. It focuses on creating clean and simple interfaces, which only display the right tasks at the right time, so users can complete their intended objective(s) quickly and effortlessly.

Many bosses find their website ugly, very little followers or low ROI(return on investment), this is only the problem on the surface. There may be something bad in UX. We all know why UX is important, good designed UX, the website will be easier to use and can attract potential consumers, thus create profit. They want to find a UX company for consulting. Well, with so many UX companies in Singapore, how to choose one fit for you?

1.Company service

You can google keywords like “UX company”, “UX agency” or “UX firm”, there will be many results in front of you. Enter their official website, like USER, see their company service. Read the company introduction, you can see UX research, evaluation and usability are mainly and stressed parts of USER’s services scope, developing and marketing brands are necessary supplements for User Research. So you can have an impression that this company offers one stop service in IT industry, their service matches your aim.

2.Team composition

The next step is to understand this company deeply, research is not as easy as searching. Your website will be seen as a project for them, they will arrange fit team members for it. So it is important to know the team composition. For example, how many team members, what will each one be responsible for, what is the lead like. You need to make sure this team is excellent and qualified. A UX team is normally made up of project manager whose major is human factor or psychology, several UX and UI designers whose major is interaction design, ID designer or information science, several developers whose major is computer science.

3.Project experience

You are finding a UX company with a specific product in the certain industry, so you tend to choose company having experience in these industries. For example, your company is a school, you want to release a website to serve students. So this product belongs to website Education, it would be better if the candidate company having done similar website for similar clients. This will save a lot of time to communicate and investigation. Or you want to develop an e-commerce website aimed at device transaction, so you belong to e-commerce and machinery, you would prefer UX company who can show you these similar cases.
Every company has their skilled fields, such as USER is professional in digital development(web and mobile), especially in education website development and e-commerce platform development. They have delivered some website and app successfully, such as the website for MOE and Element 12.

4.Quotation

Business means there are competitors and you need to earn profit to supply staffs and realize value. You need to consider how much is your cost, and what is your budget you would like to spare for this product. The effect depends mostly on the budget. The UX company will offer you several packages at levels as options. Your Reasonable quotation is a factor to determine whether to choose or not. You need to balance your budget and their quotation. If you have requirement apart from usability such as development, then you can find a company with multiplied service, otherwise, a small company will satisfy you.

From USER’s About Us, USER mainly offers UX consulting at startup, now with more than 7 years development, and more than 100 projects, it expands its service with related development and media marketing services, so-called omnidirectional services, can satisfy your various requirements.

5.Expect result

There need to be some specific descriptions of your expected result, in order to evaluate the UX service effect. You can list your problems and requirements in documents, then send them to providers formally. They will analyze and try to make an overall plan, the method they use and cases verified reasonable and match your product.

In conclusion

There are many UX providers in Singapore, while less match you. When choosing UX company, please keep in mind these 5 factors and carry them out, you will be more likely to find the suitable one. Good Luck!

read more:

http://user-experience-in-sg.hatenablog.com/entry/2017/12/07/141344